Privacy Policy - Aperture Journeys

Privacy Policy

This Privacy Policy applies to information we collect about you when you use our website, any mobile app that we offer, and social media that we participate in.

What Personal Information Do We Collect and how is it used?

​We collect your personal information (and that of your travel companions) that is provided to us either directly by you, or your travel companion, as applicable, in order to provide you with the products and services you have requested. In most cases, it consists of your full legal name, address, email address, phone numbers, and credit card information. We may also collect your passport number, driver’s license or other government-issued identification number, date of birth, gender, arrival and departure locations and times, airline, and other related travel information.

We also receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms & Chat Messaging

Should you send us questions via the contact form or chat messaging, we will collect the data entered on the form, including the contact details you provide, to answer your question and any follow-up questions.

We have various kinds of contact forms on our website that collect information and send directly to our email accounts.

Medical Information

For the purposes of safeguarding your health and safety we collect medical information from you, via online form, and may share this information with your medical caregivers to facilitate your medical care.

Newsletter data

If you would like to receive our newsletter, we require a valid email address as well as information that allows us to verify that you are the owner of the specified email address and that you agree to receive this newsletter. When signing up we also collect a name by which to address you, the date you subscribed and were you signed up for the form. No additional data is collected or is only collected on a voluntary basis. We only use this data to send the requested information and do not pass it on to third parties.

We will, therefore, process any data you enter onto the contact form only with your consent. You can revoke consent to the storage of your data and email address as well as their use for sending the newsletter at any time, e.g. through the “unsubscribe” link in the newsletter. The data processed before we receive your request may still be legally processed.

The data provided when registering for the newsletter will be used to distribute the newsletter until you cancel your subscription when said data will be deleted. Data we have stored for other purposes (e.g. email addresses for the members area) remain unaffected.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Cookie List

Cookie NameExpiry Period
WordPress setting time-11 year
WordPress settings- 11 year
Site Formssession
WordPress test cookiesession
WordPress logged insession
WordPress secsession
WordPress secsession
Tourmaster tour-xxxx24 hrs
_Stripe_mid1 year

Cookie NameInformation StoredGeneration StateExpiry PeriodPurpose
zab_g_{exp_key}
(stores a random alphanumeric string of length 7 or 32)
This cookie stores details such as the experiment key, variation key, and additional user data (such as browser used, user agent info, etc.) for your a/b test.Sets when the a/b test is configured with a custom or pageview goal into it.1 yearUsed to track successful custom/pageview goal conversions obtained in the same domain.
zabUserIDThis cookie stores a unique user key for every visitor reaching the website.Sets when a user visits for the first time. 1 yearUsed for identifying individual visitors along with the status of new and returning visitors. 
zabVisitIDThis cookie stores a unique visit key every time a user  returns to the web page. Sets every time a user visits.1 yearUsed for identifying every visit made by the user on the web page.
zabSplitThis cookie stores details like experiment key, variation key, and additional user data (such as browser used, user agent info, etc.) for your Split URL experiments.   Sets when the experiment URL and variation URL are from the same domain. And, when a particular variation is selected for the split URL experiment. 5 secsUsed for sending the experiment and visitor information to the server upon redirection. 
zabBucketThis cookie stores details like experiment key and its corresponding variation key for you a/b or split URL experiments.   Sets when the user’s URL matches with the experiment URL. And if the target audience is satisfied. 1 yearUsed to consistently serve visitors the same variation of the test they’ve seen before. 
zabHMBucketThis cookie stores the experiment key for your heatmap experiments.Sets when the user’s URL matches with the experiment URL. 1 yearUsed for identifying the exact heatmap experiment to be tracked on the web page.
{ exp_key }
(stores a random alphanumeric string of length 7 or 32)
This cookie stores a visit key for the first-time visitor landing in a funnel analysis experiment.Sets when the user’s URL matches with the experiment URL or when the custom event of a funnel step is triggered. 1 monthUsed for deriving the  path taken by the visitor and the number of visitors that dropped off while traversing through the funnel.
{ exp_key }
(stores a random alphanumeric string of length 7 or 32)
This cookie stores details like experiment key and user data (such as browser used, user agent info, etc.) for your form analytics experiments.Sets when the experiment URL and conversion URL are from the same domain.1 hourUsed for tracking actual user conversions.
zsr { expkey }
(stores a random alphanumeric string of length 7 or 32)
This cookie stores a session key for your session recording experiments.Sets when a user’s URL matches with the experiment URL.2 hoursUsed for mapping all the user actions performed within a session.
{ sessionId }
(stores a random alphanumeric string of length 7 or 32)
This cookie stores the session’s metadata for your session recording experiments.Sets once after the user starts interacting on a web page’s session.2 hoursUsed for identifying the start time, last  interacted time, and number  of pages visited for a session.
zabmeThis cookie stores the experiment key of your a/b or split URL experiment chosen from a mutually exclusive group.Sets once a mutually exclusive group is created.1 yearUsed for serving the same experiment within a mutually exclusive group, the user has seen before.
ps_payloadSeqId: This cookie  stores the sequence key for your session recording experiments.Sets once the user starts interacting on a web page’s session.2 hoursUsed to keep track of duplicate payloads (session data).
zabPZBucketThis cookie stores the experience key for your personalization experiments.Sets when the experience is selected in  a personalization experiment and is of type redirection1 yearUsed to consistently serve visitors the same experience they have seen before. 
zPersonalizationThis cookie  stores details like  the  experiment key, experience key, and user data (such as browser used, user agent info, etc.) for your personalization experiments.Sets when the experiment URL and experience URL are from the same domain and is of type redirection.1 yearUsed for sending the experiment and visitor information to the server upon redirection. 
zia_ { projectkey }This cookie stores the identity API details of individual visitors on your website.Sets once the website owner provides the user’s information. 1 yearUsed to  avoid sending the same visitor data multiple times to the server.
zpc< projectkey>  This cookie stores the visitors’ response to the website’s privacy policy.Sets when the visitor makes a choice of privacy consent.1 yearUsed to  ensure that the banner does not reappear to the same visitor on your website.
zps_permission_statusThis cookie stores the granted and denied permission value of the visitor for your web push notification experiments.Sets when the user lands on the website with push notification enabled in it.1 yearUsed to identify and update the push notification status of the subscriber on your website.
{exp_id}+”popup”
(stores a random alphanumeric string of length 7 or 32)
This cookie stores details like the number of times a popup is displayed, the time when the cookie was created, and the popup completion status by individual visitors on your website.Sets when the user’s URL matches with the URL type configured in your popup experiment.1 yearUsed to track user impressions and whether they respond to a popup.
zps-tgr-dts
This cookie stores the session’s metadata on your websiteSets when a user visits your site for the first time.1 yearUsed for activating your experiment based on a given trigger condition.

Cookie name and detailsTTLPurpose
“zld”+<@lsid@>+”state”5 minsThis cookie stores the minimization and maximization state of an embed on the website.
“zld”+<@lsid@>+”dragpos”5 minsThis cookie stores the position of the embed on the website
<@screenname@>+”-“+”_zldp”2 yearsThis cookie identifies the unique visitors for the website
<@screenname@>+”-“+”_zldt”1 dayThis cookie identifies unique visits for a visitor in the website
<@screenname@>+”-“+”_siqid”2 yearsThis cookie helps you track users across all domains
<@screenname@>+”-“+”_uuid”2 yearsThis cookie provides user id needed in REST API to get the data of the current user.
isiframeenabled1 dayThis cookie is set when the Live Chat feature is disabled by proactive chats/trigger/JSAPI
“gdpr_”+<@screenname@>+”__donottrack”1 monthThis cookie stores the GDPR consent from the visitor – enable/disable tracking
“gdpr_”+<@screenname@>+”_trackingconfig”1 monthThis cookie stores the GDPR consent configured in the SalesIQ portal
“zld”+<@lsid@>+”Article_”+<@article_id@>1 dayThe cookie stores if an article is liked or not by the visitor
<@screenname@>+”-“+”mc_cid”1 dayThis cookie tracks Mailchimp details about the visitor via campaign id & member email’s unique id
<@screenname@>+”-“+”mc_eid”1 dayThis cookie tracks Mailchimp details about the visitor via unique id & member email’s unique id
“JSESSIONID”When the browsing session endsThis cookie is generated by servlet containers like Tomcat and used for session management for the HTTP protocol
“LS_CSRF_TOKEN”When the browsing session endsThis cookie is used for security purposes in order to avoid Cross-Site Request Forgery, (CSRF) for the AJAX calls made by the visitor
e3de1f7d42(random checksum)When the browsing session endsThis cookie is used for internal load balancing of SalesIQ servers
“shopifyat_”+<@lsid@>UndefinedUsed in the Shopify app to authenticate the SalesIQ API request
“fbpgsr_”+<@lsid@>UndefinedUsed in the Facebook app to authenticate the SalesIQ API request
_zldvfp6 monthsUsed to identify visitors referred from email campaigns
“ZLD”+<@lsid@>
TTL: 310 seconds
Purpose: This cookie stores the Live Chat attender details and visitor details
“ZLD”+<@lsid@>+”WAITING”
TTL: Embed waiting time
Purpose: This cookie stores the waiting time of the chat time details for a chat
“ZLD”+<@lsid@>+”WTIME””
TTL: 120 seconds
Purpose: The cookie stores the remaining waiting time details for a chat
“ZLDTRIGGER”+<@lsid@>
TTL: 310 seconds
Purpose: This cookie stores the trigger details when the visitor is contacted
<@chatId@>+”_translate”
TTL: 180 seconds
Purpose: This cookie stores if the chat translation is enabled or not
<@chatId@>+”_sound”
TTL: 180 seconds
Purpose: This cookie stores if the sound in the Live Chat is muted or not
<@avuid@>+”_accesstime”
TTL: 1 day
Purpose: This cookie stores the last fetched conversation’s end time
“ZLD”+<@lsid@>+”avuid”
TTL: 310 seconds
Purpose: This cookie stores the avuid unique id to denote a visitor
“ZSIQ”+<@widgetcode@>+”blocked”
TTL: 30 days
Purpose: This cookie stores information if the IP is blocked or not
“ZLDPERSONALIZE”
TTL: 180 seconds
Purpose: This cookie stores the attenderid
“ZLD”+<@lsid@>+”tabowner”
TTL: 180 seconds
Purpose: This cookie stores the wms session id

Browser Cookie Management

Cookies can be managed through your internet browser cookie controls settings. Please reference the following browser sites for further information:

Chrome: https://support.google.com/chrome/answer/95647?hl=en-GB

Safari: https://support.apple.com/kb/PH5042?locale=en_GB

Opera: https://www.opera.com/help/tutorials/security/privacy/

Internet Explorer: https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies

Microsoft https://support.microsoft.com/en-gb/help/278835/how-to-delete-cookie-files-in-internet-explorer

Firefox: https://support.mozilla.org/en-US/kb/how-do-i-turn-do-not-track-feature

Analytics

Google Analytics

This website uses functions of the web analytics service Google Analytics. Provider is Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.

Google Analytics uses so-called “cookies”. These are text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.

Google Analytics cookies are stored on the basis of Art. 6 para. 1 lit. f DSGVO. The website operator has a legitimate interest in analyzing user behavior in order to optimize both its website and its advertising.

IP anonymization

We have activated the function IP anonymization on this website. As a result, your IP address will be truncated by Google within member states of the European Union or other parties to the Agreement on the European Economic Area prior to transmission to the United States. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. The IP address provided by Google Analytics as part of Google Analytics will not be merged with other Google data.

Browser plugin

You can prevent the storage of cookies by a corresponding setting of your browser software; however, please note that if you do this, you may not be able to use all the features of this website to the fullest extent possible. In addition, you may prevent the collection by Google of the data generated by the cookie and related to your use of the website (including your IP address) as well as the processing of this data by Google by downloading the browser plug-in available under the following link and install: https://tools.google.com/dlpage/gaoptout?hl=en .

Opposition to data collection

You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie will be set which prevents the collection of your data on future visits to this website: disable Google Analytics .

For more information on how to handle user data on Google Analytics, please refer to the Google Privacy Policy: https://support.google.com/analytics/answer/6004245?hl=en .

Demographics in Google Analytics

This website uses the demographics feature of Google Analytics. As a result, reports can be produced that contain statements on the age, gender and interests of the site visitors. This data comes from interest-based advertising from Google and third-party visitor data. This data can not be assigned to a specific person. You can disable this feature at any time through the ad settings in your Google Account, or generally prohibit the collection of your data by Google Analytics as outlined in the section “Opposition to Data Collection”.

Social Media

Facebook plugins (Like & Share buttons)

Our website includes plugins for the social network Facebook, Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA. The Facebook plugins can be recognized by the Facebook logo or the Like button on our site. For an overview of Facebook plugins, see https://developers.facebook.com/docs/plugins/.

When you visit our site, a direct connection between your browser and the Facebook server is established via the plugin. This enables Facebook to receive information that you have visited our site from your IP address. If you click on the Facebook “Like button” while you are logged into your Facebook account, you can link the content of our site to your Facebook profile. This allows Facebook to associate visits to our site with your user account. Please note that, as the operator of this site, we have no knowledge of the content of the data transmitted to Facebook or of how Facebook uses these data. For more information, please see Facebook’s privacy policy at https://de-de.facebook.com/policy.php.

If you do not want Facebook to associate your visit to our site with your Facebook account, please log out of your Facebook account.

Twitter plugin

Functions of the Twitter service have been integrated into our website and app. These features are offered by Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA. When you use Twitter and the “Retweet” function, the websites you visit are connected to your Twitter account and made known to other users. In doing so, data will also be transferred to Twitter. We would like to point out that, as the provider of these pages, we have no knowledge of the content of the data transmitted or how it will be used by Twitter. For more information on Twitter’s privacy policy, please go to https://twitter.com/privacy.

Your privacy preferences with Twitter can be modified in your account settings at https://twitter.com/account/settings.

Instagram plugin

Our website contains functions of the Instagram service. These functions are offered by Instagram Inc., 1601 Willow Road, Menlo Park, CA 94025, USA.

If you are logged into your Instagram account, you can click the Instagram button to link the content of our pages with your Instagram profile. This means that Instagram can associate visits to our pages with your user account. As the provider of this website, we expressly point out that we receive no information on the content of the transmitted data or its use by Instagram.

For more information, see the Instagram Privacy Policy: https://instagram.com/about/legal/privacy/.

Social Sharing Buttons

Our website contains social sharing buttons. These buttons are only links to external networks that allow you to share content on our website within these networks. These buttons do not transmit any data to these networks unless clicked. Once you click one of these buttons you will be redirected to a sharing form on the respective social network with pre-filled information.

Plugins and tools

YouTube

Our website uses plugins from YouTube, which is operated by Google. The operator of the pages is YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, United States.

If you visit one of our pages featuring a YouTube plugin, it is a connection to the YouTube servers. Here the YouTube server is informed about which pages you have visited.

If you’re logged in to your YouTube account, YouTube allows you to associate your browsing behavior directly with your personal profile. You can prevent this from logging out of your YouTube account.

YouTube is used to help make our website appealing. Art. 6 (1) (f) GDPR.

Further information on handling user data can be found at https://www.google.com/intl/en/policies/privacy .

Vimeo

Our website uses features provided by the Vimeo video portal. This service is provided by Vimeo Inc., 555 West 18th Street, New York, New York 10011, United States.

If you visit one of our pages featuring a Vimeo plugin, a connection to the Vimeo servers is established. Here the Vimeo server is informed about which pages you have visited. In addition, Vimeo wants to receive your IP address. This also applies if you are not logged in to Vimeo when you visit our website or have a Vimeo account. The information is transmitted to a Vimeo server in the US, where it is stored.

If you are logged in to your Vimeo account, Vimeo allows you to associate your browsing behavior directly with your personal profile. You can prevent this from logging out of your Vimeo account.

For more information on how to handle user data, please refer to the Vimeo Privacy Policy at https://vimeo.com/privacy .

Google Web Fonts

For uniform representation of fonts, this page uses web fonts provided by Google. When you open a page, your browser loads the required web fonts into your browser.

This browser has been designed to connect directly to Google servers. Google thus becomes aware that our web page was accessed via your IP address. The use of Google Web fonts is done in an attractive and attractive presentation of our website. Art. 6 (1) (f) GDPR.

If your browser does not support web fonts, a standard font is used by your computer.

Further information on handling user data can be found at https://developers.google.com/fonts/faq and in Google’s privacy policy at https://www.google.com/policies/privacy/ .

Google Maps

This site uses the Google Maps map service via an API. It is operated by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.

To use Google Maps, it is necessary to save your IP address. This information is generally translated to a Google server in the United States and stored there. The provider of this site has no influence on this data transfer.

The use of Google Maps is made in the interest of making our website. Art. 6 (1) (f) GDPR.

Further information on handling user data can be found at https://www.google.com/intl/en/policies/privacy/ .

SoundCloud

On our pages, plugins of the SoundCloud social network (SoundCloud Limited, Berners House, 47-48 Berners Street, London W1T 3NF, UK) may be integrated. The SoundCloud plugins can be recognized by the SoundCloud logo on our site.

When you visit our site, a direct connection between your browser and the SoundCloud server is established via the plugin. This will enable you to get the information you need from our IP address. When you click on the “Like” or “Share” buttons while you are logged in your SoundCloud account, you can see the content of our pages to your SoundCloud profile. This means that SoundCloud can associate with our user account. We would like to point out that as the provider of these pages, we have no knowledge of the content or sound it wants to use by SoundCloud. For more information on SoundCloud’s Privacy Policy, please go to https://soundcloud.com/pages/privacy .

If you do not want SoundCloud to join your SoundCloud account, please log out of your SoundCloud account.

Why we collect such personal information

​We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;
  2. To provide our Users with ongoing customer assistance and technical support;
  3. To assist medical caregivers who are attending to your health.
  4. In the event of a crisis your information may be used to facilitate mitigation of hazards and to maintain your safety.
  5. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
  6. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 
  7. To comply with any applicable laws and regulations.

How we store, use, share and disclose your site visitors’ personal information

​Our company is hosted on a third party web hosting platform. This third party comapny provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through this company’s data storage, databases and the general applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by us on our website and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

How we communicate with site visitors

​We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

How you can withdraw your consent

If you don’t want us to process your data anymore, please contact us using the contact form or chat feature on our website .

​​

Information We May Collect Through Automatic Data Collection Technologies

​We may collect other information, such as your IP address, search terms, and site pages when you visit us online. The technologies we use for this automatic data collection may include cookies and log data. We may use Google Analytics, which collects the cookie data. Go to https://policies.google.com/technologies/partner-sites for an explanation of how it collects and uses data. By using our website, you consent to our use of cookies.

We may also use IP addresses to identify a visitor when we feel it is necessary to enforce compliance with our website’s Terms and Conditions, or to: (a) fulfill a government request; (b) conform with the requirements of the law or legal process; (c) protect or defend our legal rights or property, our website, or other users.

Who Do We Share Your Information with and Why?

​Travel Suppliers: We share your personal information as necessary with airlines, cruise lines, hotels, car rental companies, and other providers for whose services you have requested our assistance. We may share this information directly with suppliers or enter it in the Global Distribution System (GDS), which passes it on to the travel suppliers.

Medical Information- In the event of an emergency based on your prior consent we may share your medical information (provided to us by you) with your medical caregivers as required to provide appropriate medical care to you.

Crisis management – In the event of a crisis we may share your information with government or private entities with an aim to mitigate current or potential hazards to you and to facilitate your safety.

Email Communications: We may share your email contact information with our partners to assist with marketing our products and services. You may unsubscribe from receiving future commercial email communications from us by clicking the “unsubscribe” link included at the bottom of any marketing emails. However, we reserve the right to send you transactional emails such as customer service communications in connection with the products or services you have purchased.

Transfer of Assets: We do not sell or lease personal information or provide a list of our customers to third parties. However, if another entity acquires us or all (or substantially all) of our assets, the information we have about you will be transferred to and used by this acquiring entity. Also, if any bankruptcy or reorganization proceeding is brought by or against us, all such information may be considered an asset of ours and as such may be sold or transferred to third parties.

Other Sharing: We may also share your information to protect and defend our rights and property.

Your California Privacy Rights

​List of Third Parties: If you are a resident of the State of California, you may obtain a list of all third parties to which we have disclosed certain personally identifiable information as defined under California law during the preceding year for third party direct marketing purposes, if any. You may request the information in writing by contacting us via our contact information on our website.

Corrections: If wish to make corrections to any personal information you have provided, contact us via our website.

Do Not Track Disclosures: We do not take any particular action based on browser based Do Not Track (DNT) Notices; nor do we track your use of other websites.

Changes to This Policy: We may from time to time make changes to this Privacy Policy to reflect changes in legal or regulatory obligations or changes in the manner in which we deal with personal information. We will post any revised version of this Privacy Policy on our website. Any changes will be effective on the effective date stated in the revised Privacy Policy. If there are significant changes, we may provide more prominent notice or obtain your consent, if required by law.

​​

Questions and your contact information

​If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us us via our website.

Site Cookies

  • Our website uses cookies for important reasons, such as:
  • To provide a great experience for your visitors and customers.
  • To identify your registered members (users who registered to our site).
  • To monitor and analyze the performance, operation and effectiveness of our web platform.
  • To ensure our platform is secure and safe to use. 

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Security Of Data

This site uses SSL or TLS encryption for security reasons and for the protection of the transmission of confidential content, such as the inquiries you send to us as the site operator. You can recognize an encrypted connection in your browser’s address line when it changes from “http://” to “https://” and the lock icon is displayed in your browser’s address bar.

If SSL or TLS encryption is activated, the data you transfer to us cannot be read by third parties.

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Medical Data- Your medical data is stored in accordance with HIPPA requirements. HIPAA requires that we ensure the integrity of protected health information and have necessary safeguards in place to protect ePHI (electronic protected health information) that is collected, accessed, processed, and stored when at rest or in transit. We store this data in a single database with strong encryption. Our system uses one of the strongest and most robust ciphers, AES (Advanced Encryption Standard), to encrypt sensitive data and AES-256 to secure data stored on our servers. This ensures data protection during transit and anonymity of customer information in case of a breach.

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”).

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • Through our website – contact information, contact form or chat feature.
  • By telephone number posted on our website.

Privacy Policy was last updated on 08 April, 2022.